Our Focus

Our focus is on creating technological solutions that give you a fully-integrated, more efficient and more profitable drive-thru and a kitchen that operates flawlessly, by predicting the types and amount of food you will need and exactly when you will need it.

How long has that car been waiting? Is the order correct? Are we meeting service goals? Is the order ready for the next car in line but not the current car at the window? Is store #142 more efficient than store #214? If so, why?

HyperActive gives you answers to these questions through our unprecedented “enterprise reporting” contained in our suite of solutions that track, measure and evaluate the operational components that determine drive-thru accuracy, efficiency and trending. No other solutions can provide you with this amount of detailed information. QSR operators can gain knowledge about their operations that’s presented clearly and simply, yet in great detail that can be viewed from any computer, or even on your Smart Phone.

Examples?

A particular chain had difficulty keeping its drive-thru line moving smoothly, negatively effecting throughput. QTimer’s Enterprise Reporting showed owners that certain sandwiches impacted the speed-of-service, and drive-thru performance suffered. With the problem identified, the manager revised operations to start sandwich preparation sooner for the day-part in question, eliminating the bottlenecks.
QTimer’s Enterprise Reporting, at one franchisee, showed several blank data fields when certain crewmembers were on duty. This absence of information suggested theft – which was subsequently confirmed – and the franchisee owner was able to take appropriate action.
At a chicken franchise, they were experiencing difficulty determining which types of chicken to cook and how much to make at different times of the day. By analyzing the POS transaction associated with each car, during each day part, they were able to alter the kitchen prep instructions to align with the variances in orders.

The more you know, the more quickly you can react. The sooner you react, the more positive impact you’ll have on the management of your operation, and ultimately on your profits.